CUSTOMER RELATIONSHIP MANAGER
Medical Practices
Software designed for your business.
From Check-in to Check-ups and everything in between.
Whether you’re a general practitioner or specialist, Thryv medical practice software will modernize and manage your practice.
Store and organise patient information for easy research and follow-up.
Create custom records for each patient including injuries, medications, emergency contact info and routine adjustments. Store documents, special care instructions and notes only accessible to staff members and stay on top of patient care and provide a personal experience to each patient.
Highlighted Feature: Patient Association
Organise and manage patient files by grouping together patients. Create individual detailed patient files with customised fields and link them to one main patient to be able to navigate family members in one place.
Pro Tip: Create one general “Family Contact” for patients with multiple children and create individual patient files for each parent and child to be able to toggle between family members.
Easily manage all your appointments in one place.
Allow patients to schedule and reschedule appointments online and easily follow-up with automated reminders. See all your appointments in one place by day week or month and maximise the number of patients you can see at any given time.
Highlighted Feature: Booking Options
Choose the amount of time patients have to reschedule appointments. Limit them to 1 hour before a scheduled appointment or up to 4 weeks.
Pro Tip: Create customized booking options for each service and limit rescheduling to longer time frames for appointments like surgeries and shorter for consultations.
Stay connected to your patients through text and email when you need it.
Respond to messages from your website, client portal or directly from text right in your Thryv Inbox. Send emails or text messages to patients to remind them of upcoming appointments, payments due or just to wish them Happy Birthday! Stay connected and provide exceptional service beyond the exam room.
Highlighted Feature: Thryv Inbox
Keep all your conversations in one place for easy review and follow-up.
Pro Tip: Record payments, schedule appointments and track patient history all from the Inbox.
1. 2019 -2020 APPA national pet owners survey https://www.americanpetproducts.org/press_industrytrends.asp
2. June 2019 The Balance Careers https://www.thebalancecareers.com/hot-industry-trends-in-pet-businesses-2660622











