CUSTOMER INFORMATION (CRM)
Animal Services
Animal Services
Software designed for your business.
From nose to tail, and everything in between.
Whether you run a grooming salon, doggy daycare, boarding facility or retail store,
Thryv will modernize your animal services business.
Customer Information (CRM)
Capture and keep information that’s most useful to you.
Scheduling & Appointments
Help your clients book custom services you create, online.
Communication
Stay top of mind with automated reminders and communications
Capture and keep information that's most
useful to you.
useful to you.
Make it easy for customers to share info online or at the time of service, and keep it stored in one place. Create custom fields to track customers important details like animal type, breed, birthday and any other information you need.
SCHEDULING & APPOINTMENTS
Help your customer's book custom services you create, online.
Create custom on-site and off-site services for your customers to book online. Capture information you need at time of booking, like preferred groomer or special requests, that feed right back into the Client Card details.
Highlighted Feature: Packages
Provide discounted prices for purchasing services in advance to keep customers coming back and to promote happy and healthy pets.
Tip: Consider creating a Packages for grooming, boarding, food/supplies, such as 12x Full Groom for 1 year.
COMMUNICATION
Stay top of mind with automated reminders and communications.
Send automated appointment reminders and follow-ups so your customer's never miss another grooming! Stay connected with customers is easy and all in one place with two-way text and email. The Client Portal allows customers to send messages and manage reminders all in one place.
Thryv integrates with Quickbooks, Shopify and more,
so you keep everything in sync.
so you keep everything in sync.
Integrations available with
Thryv App Market and Zapier
SO MUCH MORE PRODUCTIVE
“Booking, rescheduling and confirming appointments can take hours. Now, Thryv does all of that for us. We’re so much more productive because of it.“
Larry, Bruisers Bark House
Online Searches for Animal Services.
WHO IS PURCHASING
61% women
39% men
48.4 years average age
$68k average income
48.4 years average age
$68k average income
TOP SOURCES
73%
search engine
39%
company website
39%
friend or family
24%
ratings/review pages
18% print yellow pages
HOW ACCESSING
70%
laptop pc
68%
smartphone
64%
desktop pc
47%
tablet
2%
other
PURCHASE DETAILS
39% were new customers
60%
did NOT have one company in mind when they started searching
Consumer Stats:
57%
Female
43%
Male
Industry includes:
Licensed veterinary practitioners who provide medical, dental or surgical treatment for animals, pet care service providers, and laboratory and diagnostic testing service providers.
Did you know your consumers?
Will have more Pets? 1
67% of U.S. households own a pet, which equates to 84.9 million homes.
Have more to spend on their pets?
Per capita disposable income expected to increase thru 2021.
Want natural and high-end services?
2
The demand for natural products and high-end pet services is increasing.
Want mobile pet grooming?
2
Mobile pet groomers use special vehicles to perform a full range of services right outside customers’ homes.
Are insuring their pets?
More pet owners are purchasing pet healthcare insurance and able to afford high-cost pet healthcare.
Are looking to retail and online for pet products?
Retail and online distributors are now selling products traditionally found in animal hospitals.
1. 2019 -2020 APPA national pet owners survey https://www.americanpetproducts.org/press_industrytrends.asp
2. June 2019 The Balance Careers https://www.thebalancecareers.com/hot-industry-trends-in-pet-businesses-2660622